Privacy

Demand Technology International Ltd – Customer Privacy Notice

This privacy notice explains how we collect, use, and protect your personal information.

Contact Details

Demand Technology International Ltd
Technology House
99 Fleet Road
Fleet
Hampshire
GU51 3PJ
United Kingdom

Telephone: +44 1252 612661
Email: [email protected]

What Information We Collect, Use, and Why

We collect and use the following personal information to comply with legal requirements, contractual necessity, and legitimate interests:

• Name
• Email address
• Phone number
• Mailing address

Lawful Bases and Data Protection Rights

Under UK data protection law, we must have a lawful basis for collecting and using your personal information. These lawful bases are defined within the UK GDPR.

Your rights under data protection law include:

• Right of access: Request copies of your personal information.
• Right to rectification: Request correction of inaccurate or incomplete data.
• Right to erasure: Request deletion of your personal data.
• Right to restriction of processing: Request limitation of how your data is used.
• Right to object: Object to the processing of your data.
• Right to data portability: Request transfer of your data to another organisation or yourself.
• Right to withdraw consent: Where consent is relied upon, you may withdraw it at any time.

We will respond to any request without undue delay and within one month.

To exercise your rights, contact us using the details above.

Our Lawful Bases

We rely on the following lawful basis:

• Legal obligation: We process your data to comply with applicable laws. In this case, certain rights (such as erasure, objection, and portability) may be limited.

Where We Get Personal Information From

We collect personal information directly from you.

How Long We Keep Information

We retain:

• Transaction and contact data for 6 years to comply with UK tax and accounting regulations
• General enquiries for up to 1 year

For further details on retention criteria, please contact us using the details above.

Cookies

We use cookies to ensure our website functions effectively and to understand how visitors interact with it.

Necessary cookies: Essential for core functionality (e.g. secure forms). These do not require consent.

Analytical cookies: With your consent, we may use tools such as Google Analytics to understand website usage and improve performance.

You can manage your cookie preferences at any time by clearing your browser cache and revisiting the site, or by adjusting your browser settings.

How to Complain

If you have concerns about how we use your personal data, please contact us using the details above.

If you remain dissatisfied, you may contact the Information Commissioner’s Office (ICO):

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint

Last Updated

30/04/2026